JustCo App lists your upcoming and completed bookings. Members can cancel a booking if it is still inside its cancellation window. Non-members cannot cancel in JustCo App unless advised otherwise.
Where to find your bookings
JustCo App shows upcoming bookings, completed bookings and the details of each one. Use completed bookings for expense claims.
How to cancel
Open the booking in JustCo App to see whether cancellation is still available. Cancellation terms vary by solution and location, and the terms shown when you booked are the ones that apply.
Meeting room bookings cannot be edited
To change the centre or the time, cancel the current booking if eligible, then book again. Check the new slot is free before you cancel the old one.
If you are not a member, contact us
Send us a request through the JustCo support form and we will help.
Cancelling is not the same as a refund
See the Refund and Final Sale Policy. To end a membership, see How to cancel or non-renew your Hot Desk membership in the JustCo App.
Turn on notifications for reminders
If you allow notifications, JustCo App sends booking reminders and updates. A reminder is not the same as activating a pass, so remember to activate yours.
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