You can change the date or centre before the activation date, but not on the day itself. You can also transfer an unactivated pass you have paid for to someone else.
How to change the date or centre
A Day Pass is set to one centre and one date. To change either, select both again. Once the activation date arrives, they cannot be changed.
How to transfer a pass
Open JustCo App and tap Transfer on the pass you want to give away. Only unactivated passes you have paid for can be transferred. The complimentary new user pass is non-transferable.
The other person needs a JustCo App account
They download JustCo App, create an account, and the pass appears in their My Keycards. They then choose the centre and date themselves.
Transferring does not restart the validity period
The expiry date does not change. A transferred pass expires on the same date it would have expired for you. You cannot take it back once sent, so check the details first.
Purchases are final
Hot Desk (Day) purchases are final. See the Refund and Final Sale Policy.
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