How do offers work in JustCo App, and what is the new user offer?

JustCo Support Services -

Offers are shown to eligible users in JustCo App and applied when you book. If you are new to JustCo, you can claim one complimentary Hot Desk (Day) pass, depending on the centre and its price at the time.

 

Who is a new user?

A new user is someone who has not previously created an account or completed a booking on JustCo App.

 

The complimentary pass is valid for 30 days

You have 30 days from receiving it to activate it. Once activated, it counts as fully used.

 

One complimentary pass per account, and it cannot be transferred

The offer is limited to one complimentary Hot Desk (Day) pass per account. Unlike a pass you have paid for, it is non-transferable and not redeemable for cash. Activate it in My Keycards like any other Day Pass.

 

The value depends on your market

Hot Desk (Day) pass prices differ by market. Check JustCo App for the current price at the centre you want.

 

JustCo decides which offers you see

JustCo sets who qualifies for an offer, what it is worth and how long it lasts, and shows this in JustCo App. Offers also vary by market, so two people opening JustCo App on the same day may see different things.

 

Offers can only be used in JustCo App

Offers cannot be redeemed at the front desk, over the phone or on the Store. All bookings must be made in JustCo App.

 

An offer does not reserve space

All bookings are subject to availability, and some offers are valid at selected locations only. Walk-ins are not guaranteed.

 

If you cannot see your offer

The usual reasons are that it has expired, you are in a market where it does not run, you do not meet the criteria, or it has already been redeemed. Updating JustCo App can also help.

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