Learn when Bank Transfer is available at checkout, why it may not appear, and what payment options will be offered if it is not available.
Bank Transfer is only available for selected bookings that meet eligibility conditions.
When is Bank Transfer available?
The Bank Transfer option may be available at checkout if:
- your company is an existing and active JustCo member; and
- your membership service Start Date is at least 7 days from today.
Why is Bank Transfer not showing?
Bank Transfer may not appear as a payment option for any of the following reasons:
- your company is not yet an existing and active JustCo member;
- your membership service Start Date is less than 7 days away; or
- the booking does not meet the eligibility conditions for Bank Transfer.
Why is there a 7-day requirement?
JustCo requires full payment for the service period to be received before the service period starts.
The 7-day window gives our Accounts team time to verify receipt of payment before service begins, especially where bank transfers may take several working days to clear.
What if Bank Transfer is not available?
If Bank Transfer is not available, payment must be completed by Credit Card at checkout. (In Singapore, PayNow is also available as a payment method).
What should I do if I want to pay by Bank Transfer?
Book early enough for the selected Start Date to fall at least 7 days after checkout — the earlier you book, the more time for payment processing and clearance.
Need help?
If you believe Bank Transfer should be available for your booking, please submit a ticket for Support.
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