How do I add team mates to my Company account?

Team members can be added to your company account in the JustCo App.

Adding a team member to your company account does not automatically give them workspace access. Workspace access is only activated when a digital access keycard is assigned to that person.

Before you start

• Only the appropriate account administrator, such as a Primary Member, should manage company members.
• You can add team members first, then assign their member role.
• If the team member also needs workspace access, a digital access keycard must be assigned separately.

How do I add team members to my company account?

1. Open the JustCo App.
2. Tap Admin.
3. Select Company Members.
4. Tap Add Member.
5. Enter the team member’s details and create their profile.
6. Assign the appropriate member role.

Does adding a team member give them access to the workspace?

No. Adding a team member to the company account only creates their user profile and role within that account.

Workspace access is controlled separately through digital access keycards. A team member can only enter the workspace after a valid keycard has been assigned to them.

What happens after I add a team member?

• The team member becomes part of your company account.
• Their role determines what they can see or manage in the app.
• If they need entry to the workspace, you must assign them a digital access keycard separately.

What member role should I assign?

Assign the role based on what the team member needs to do in the account:

• Primary Member - can manage the membership and administer the account.
• General Member - can use the membership and access rights assigned to them.
• Billing Member - can view billing-related information, but does not receive workspace access rights.

Can the same person log in to the JustCo App and Online Store?

Yes. Once added to the company account, the team member can use the same login credentials for both the JustCo App and the Online Store, subject to the permissions assigned to their role.

Need help?

If you are unable to add team members to your company account, please submit a ticket for Support.